Repair Request2019-03-05T10:30:21-07:00

Request Repairs Here!

NOTE: Please read these common problems and fixes to see if you can resolve your problem before submitting a request:

For blocked toilets:

Blocked toilets occur when there is an obstruction physically blocking the system from flushing. To fix a blocked toilet, flush it and use a toilet plunger to plunge through the blockage. Try not to flush the toilet while blocked or it may overflow.

Toilet isn’t clogged, but won’t flush:

If a toilet won’t flush, take off the cover on the back of the toilet. Make sure the component that attached to the flushing lever is in good condition and working properly.

Can’t get power from outlets:

See if your device can be powered from another outlet. If the outlet is the issue, reset the switch on the circuit breaker to try and reset the system.

Entire property doesn’t have power:

If your neighbors have power, but you don’t, head to the circuit breaker box. See if power returns upon resetting it. If it doesn’t work, call your local electric company and let them know whats going on.

Sometimes your pipes will only run cold. Check your water heater tank thermostat and verify that everything is in proper order. You can also try resetting the unit and seeing if that will reheat the water.

This is commonly a problem with the thermostat. Observe your thermostat and make sure it is set and working correctly. You can also try to reset the unit. If all else fails, call your utilities provider.

If you are a victim of theft:

  1. Do not go inside if you notice your home has been broken into.
  2. Call the police at 911.
  3. Contact the front office and emergency number included on the recorded voicemail.

If there is a flood:

  1. Turn the water off by accessing the main water cutoff.
  2. Remove as much water as possible.
  3. Contact the front office and emergency number included on the recorded voicemail.

If there is a fire:

  1. LEAVE IMMEDIATELY!
  2. Call the fire department at 911.
  3. Contact the front office and emergency number included on the recorded voicemail.

Things we may not have mentioned above with simple fixes:

  • Can’t turn on the lights – try resetting your power and swapping out the lightbulb.
  • Smoke detector is making noise – try resetting the system and putting in a new battery.
  • Sink or dishwasher is clogged – like with toilets, use something to unblock the clog
  • Refrigerator is off – make sure the unit is set to the correct temperature. Also try checking the drain hole and grill.

Still have a problem that needs fixing? Follow these instructions.

Please be aware: Maintenance required outside business hours and on weekends may be subject to emergency fees.